Faq

What products does Ashri manufacture?

Ashri manufactures a range of disposable medical devices, including hand gloves, masks, surgical masks, and more.

Where are Ashri's products made?

All Ashri products are manufactured at our state-of-the-art facility located in Indore, India

Are Ashri products available for international shipping?

Yes, we ship our products internationally. Shipping costs and delivery times may vary based on the destination.

How can I place an order?

You can place an order directly through our website www.ashri.com or by contacting our sales team at sales@ashri.com

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers.

How long does it take to process an order?

Orders are typically processed within 1-7 business days. Once your order has been shipped, you will receive a confirmation email.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.

What are the shipping costs?

Shipping costs vary depending on the size of the order and the destination. They will be calculated at checkout.

What materials are used in Ashri's products?

Our products are made from high-quality, medical-grade materials to ensure safety and effectiveness.

Are Ashri's products latex-free?

Yes, we offer latex-free options for our hand gloves and masks to accommodate those with latex allergies.

How should I store Ashri products?

Store our products in a cool, dry place away from direct sunlight to maintain their integrity and effectiveness.

Can I use Ashri's products for non-medical purposes?

While our products are designed for medical use, they can also be used for various non-medical applications such as food handling and industrial work.

What is your return policy?

We offer a 7-day return policy for unused and unopened products. Please get in touch with our customer service team to initiate a return.

How do I request a refund?

To request a refund, please get in touch with our customer service team at +91 (9826) 544-555 with your order details and reason for the refund.

How long does it take to process a refund?

Refunds are typically processed within 7-10 business days after we receive the returned product.

Are Ashri products FDA-approved?

Yes, our products meet the regulatory requirements set by the FDA and other relevant health authorities.

Do Ashri products have expiration dates?

Yes, our products have expiration dates which are clearly marked on the packaging. For optimal effectiveness, please ensure you use the products before the expiration date.

How can I verify the authenticity of Ashri products?

Authentic Ashri products are sold through our official website and authorized distributors. If you have any concerns about the authenticity of a product, please get in touch with us.

How can I contact Ashri's customer service?

Our customer service team can be reached by email at info@ashri.com or by phone at +91 (9826) 544-555

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product, please get in touch with our customer service team immediately with your order details and photos of the damage. We will arrange for a replacement or refund.